At 1lee, we believe that gambling should always be a source of entertainment — not stress, financial hardship, or personal harm. We have built a comprehensive responsible gaming framework specifically for our Pakistani players, giving you full control over how you play. Whether you are in Karachi, Lahore, Islamabad, or anywhere across Pakistan, the tools described on this page are available to you at any time, directly from your 1lee account dashboard, at no charge.
Every tool below is built into the 1lee platform and available free of charge to all registered players across Pakistan.
No one under the age of 21 may register or play on 1lee. Every new account undergoes a CNIC-based identity and age check during the KYC process. If we have reason to suspect that a player has misrepresented their age, the account is suspended and reviewed immediately, with all balances withheld pending investigation.
Set daily, weekly, or monthly deposit limits directly from your 1lee account settings. Once a limit is set, it takes effect immediately and cannot be raised for a minimum of seven days — giving you a genuine cooling-off window before any increase. Loss limits work similarly, capping how much you can lose within a defined period before betting is paused.
If you feel that gambling is becoming a problem, you can request a self-exclusion period of 30 days, 90 days, 180 days, or a permanent exclusion. Once activated, your account is locked and you will not receive any promotional communications. Self-exclusion requests are processed within one hour of submission by our support team.
1lee sends automatic on-screen reminders when you have been playing continuously for 30, 60, or 90 minutes — whichever interval you prefer. You can also set a maximum session duration after which the platform will automatically log you out. These reminders are enabled by default for all new accounts registered in Pakistan.
Not ready for full self-exclusion but feel like you need a break? Activate a cooling-off period of 24 hours, 48 hours, or up to 7 days. Your account is temporarily suspended for the chosen period — no logins, no bets, no deposits. This is a lighter version of self-exclusion designed for players who want a short pause to reassess.
Your complete gaming history — every deposit, withdrawal, bet placed, and game session — is available in your 1lee account dashboard. Reviewing your activity regularly is one of the most effective ways to stay in control. You can download a full statement in PDF format at any time from the "My Activity" section of your account.
Requesting a self-exclusion on 1lee takes less than five minutes. The process is straightforward and our support agents — available in both English and Urdu — can guide you through every step if needed. Once a self-exclusion is in place, it cannot be reversed for the chosen period, no matter what.
Self-exclusion applies to your 1lee account only. If you wish to exclude yourself from all online gambling platforms, we encourage you to explore national and international self-exclusion registries where available. Our support team can point you toward appropriate resources.
Access your account via the 1lee Login page. If you are having trouble logging in, contact our support team via live chat and an agent will assist you immediately — no questions asked.
Go to your Account Dashboard and select "Responsible Gaming" from the settings menu. All responsible gaming tools — including self-exclusion, deposit limits, and cooling-off periods — are grouped in this one location for easy access.
Choose from 30 days, 90 days, 180 days, or permanent exclusion. Read the confirmation screen carefully — it outlines exactly what self-exclusion means for your account, your balance, and any active bonuses.
Confirm your selection. Your account will be locked within one hour and you will receive an email confirmation to your registered address. All marketing communications from 1lee are automatically stopped at this point.
If you prefer not to navigate the process yourself, simply open live chat or email [email protected] with the subject line "Self-Exclusion Request". Our team will handle the rest and confirm once your account has been locked.
Gambling problems can develop gradually. If you recognise yourself in several of the statements below, we strongly encourage you to use our self-exclusion or cooling-off tools, or to speak with a professional support service.
If you answer "yes" to three or more of these questions, please consider reaching out for support.
Many players across Pakistan have faced similar challenges. Recognising the signs is the first and most important step. Contact our support team anytime — our agents are trained to listen without judgment and to help you access the right tools immediately. Email: [email protected] | Live Chat: available on every 1lee page.
Every tool is available at no cost to all 1lee players. No approval process, no waiting period — most activate instantly.
Set daily, weekly, or monthly caps on how much PKR you can deposit. Takes effect immediately. Increases require a 7-day waiting period.
Cap your maximum allowable losses within a chosen time period. Once your loss limit is reached, betting is paused automatically until the period resets.
Control the maximum stake you can place on a single bet or game round. A useful tool for players who want to enjoy longer sessions at lower risk.
Take a short, structured break of 24 hours to 7 days without the permanence of full self-exclusion. Your account resumes automatically after the period ends.
Fully lock your account for 30 days, 90 days, 180 days, or permanently. Cannot be reversed during the chosen period — a firm commitment to taking a break.
Set on-screen time alerts at 30, 60, or 90-minute intervals. Or set a hard session limit after which 1lee automatically logs you out.
Periodic pop-up summaries showing how long you have been playing and your net win/loss in the current session — keeping you informed in real time.
View and download your complete transaction and gaming history. Full transparency into your spending patterns, available as a PDF statement at any time.
Minimum age for all 1lee players — no exceptions, no workarounds
Time to process a self-exclusion request after submission to support
Support availability in English and Urdu — including responsible gaming queries
Every responsible gaming tool on 1lee is available at zero cost to all players
1lee has a zero-tolerance policy on underage gambling. Every single registration goes through a mandatory age verification step using CNIC data. Players must be 21 years of age or older — this is a hard requirement with no exceptions. Our system cross-references the date of birth provided at registration and may request additional documentary proof at any stage of an account's life.
If you share a device with family members — particularly younger siblings or children — we strongly recommend the following safeguards to prevent accidental or intentional access to the 1lee platform by a person under 21.
If you suspect that a minor has registered or is using a 1lee account, report it immediately to [email protected]. We will investigate and close the account without delay.
Activate the built-in parental controls on your smartphone or computer. Both Android and iOS offer robust content filtering and app-restriction tools that can prevent access to gambling sites entirely.
Avoid saving your 1lee login credentials in your device's browser or password manager if your device is shared with others in your household. Always log out after each session.
Open conversations about the risks of gambling are one of the most effective protective tools available to families. Let young people know clearly that gambling is for adults only and is not a reliable way to make money.
1lee offers cricket betting, PSL markets, live dealer casino, slots, jackpot fishing, and more — all with the full responsible gaming toolkit described on this page. Create your account today, set your limits from day one, and play for fun — not to chase losses.
21+ | Gambling involves financial risk | Play within your means | Terms & Conditions Apply